Troubleshooting
The Mobile must be handled properly during each step of the calibration to achieve optimal positioning results. We will explain how to send calibration, device, and positioning information to the ZeroKey support team through the Config Tool. Sharing this data helps in solving calibration failures or suboptimal performance.
![image-20240823-213506.png](../__attachments/855572482/image-20240823-213506.png?inst-v=ae87f7bc-481d-4a3a-9114-2784a3d528ef)